Individual Tech Support Sessions

WICE is now offering private, one-on-one computing and technology help sessions (in-person or online) by appointment.

These tech sessions are designed to show you how to improve your computer skills, solve recurring technology problems, and complete online administrative tasks. Each session will be geared to your level of skill and experience.

All tech sessions are conducted by WICE's "Techxpert," Jonathan Weiland. They take place using your own computer or device so everything is specific to your individual needs.

When you schedule your session, you can propose the problem you want to solve with Jonathan or, if you want to learn something new, choose from the following list of suggested subjects:

Programs and Applications:

  • Communication: Email (Gmail, Yahoo, Outlook), Zoom, Teams, WhatsApp, etc.
  • Office: Google Docs, Sheets, Slides, Forms; Microsoft Word, Excel, PowerPoint
  • Social media: Facebook, Instagram, LinkedIn, etc.
  • Internet: Online searches, online purchases, monthly subscription services
  • Photo & video: Google Photos, Apple Photo, sharing, editing

Computer Problems:

  • Connecting to Wi-Fi, slow computer, changing passwords, creating new accounts
  • Connecting to Bluetooth devices, synching multiple devices (smartphone, tablet), connecting a printer
  • Cloud storage (iCloud, Google Drive, OneDrive, Dropbox, etc.), updating software, (un)installing programs,

Online Administrative Tasks:

  • Visa application/renewal, Passport application/renewal, Marriage & Pacs, Carte Vitale, Doctolib, etc.

Cost: 50€ for a 1-hour session. Currently the only payment option is by cheque. Cheques should be made payable to “WICE”, indicating "Private Tech Support Session” on the cheque.

How to Schedule an Individual Tech Support Session:

To schedule a private tech support session, please email Jonathan at and include the following information:

  • Your name
  • What subject you would like to cover in the session
  • What type of device you plan to use (laptop, desktop, tablet, phone) & what brand (Apple, Android, Windows, etc.)
  • If there is a date and time that suits you well for the session(s) to occur

About the Instructor:

Jonathan Weiland has a bachelor’s degree in Economics and a Master’s in International Relations. As an IT administrator for WICE, he has been the primary tech support for WICE’s online courses and has hosted workshops for WICE instructors. He has experience as a Data Analyst and Conseiller Numérique (Digital Consultant). Jonathan has lived in Paris since 2019.

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